Luna Health logo Luna Health Solutions

Privacy Policy

Luna Health, LLC (“Luna Health,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your information when you visit our website or use our services.

1. What We Do

Luna Health provides administrative support services for pharmacy savings programs, including copay assistance, coupon card activation, program eligibility support, and direct-to-patient engagement services.

  • We are not an insurance provider.
  • We are not a health care provider.
  • We are not a prescription maximizer program.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, prescription details, and other information you voluntarily provide.
  • Usage Information: Pages visited, browser type, device identifiers, and cookies to enhance your experience.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Communicate with you about your prescriptions and savings opportunities
  • Fulfill our contractual obligations to partners or third-party administrators

We do not sell your personal information to third parties.

4. Sharing Information

We may share limited information with:

  • Third-party partners that support copay assistance or patient services
  • HIPAA-compliant vendors assisting with data processing
  • Legal authorities if required by law

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure.

6. Your Rights and Choices

  • Request access to or deletion of your personal data
  • Opt-out of marketing communications

To exercise your rights, contact us at: privacy@lunahealth.solutions